Our Responsible Service Promise To You

Australis Shelly Bay Resort is a Responsible Service Provider (RSP) of accommodation and tourism related services. As such, house rules are designed to ensure quiet enjoyment for all guests. We achieve this by discouraging any unruly or anti-social behaviour, and have implemented a Zero Tolerance Policy (ZTP) for the following:

• All Parties &/or Party Groups; and

• ‘Schoolies’ or other School Aged Groups or Bookings by Persons under the age of 18yrs; and

• Sharing of resort facilities by non-paying visitors of paid Guests

Any breach of our ZTP will be dealt with by management which may include eviction without notice or refund.